Terms of Service

Last updated: 3 May 2025

These Terms of Service (“Terms”) constitute a legal agreement betweenAI-Act Compliance (“Provider,” “we,” “our,” or “us”) and the entity or person (“Customer,” “you,” or “your”) that creates an account or otherwise uses the ActReady.ai compliance platform, including any websites, SDKs, APIs, dashboards, or related services (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. Definitions

  • “Customer Data” means any data, code, content, or materials that you submit to the Service.
  • “Output” means risk scores, logs, technical‑file PDFs, or other information generated by the Service from Customer Data.
  • “Order Form” means an online purchase flow or written order referencing these Terms.

2. Licence & Restrictions

Subject to timely payment of fees, Provider grants you a non‑exclusive, non‑transferable licence to use the Service solely for your internal EU AI‑Act compliance activities. You shall not (a) reverse‑engineer or decompile the Service; (b) resell, sublicense, or white‑label the Service without written consent; (c) use the Service to violate applicable law or third‑party rights; or (d) interfere with the Service’s security or performance.

3. Customer Obligations

  1. Eligibility. You represent that you are at least 18 years old and have authority to bind the Customer entity.
  2. Account Security. You must keep credentials confidential and promptly notify us of any unauthorised use.
  3. Compliance. You are responsible for ensuring that your integration of the Service and your Customer Data comply with law (including data‑protection and export‑control regulations).

4. Fees & Payment

Fees are specified in the applicable Order Form. Invoices are duenet 30 days. Overdue sums accrue 1 % interest per month. Amounts are exclusive of VAT and similar taxes.

5. Intellectual Property

The Service, including all underlying software and documentation, is owned by Provider or its licensors and is protected by intellectual property laws. Except for the licence expressly granted herein, Provider retains all rights. Customer owns Customer Data and Output.

6. Confidentiality

Each party shall protect the other’s non‑public information with at least the care it uses for its own similar information and not less than reasonable care, and shall use such information only to perform under these Terms.

7. Data Processing & Security

Provider acts as processor of personal data within Customer Data under the EU GDPR; the Data Processing Addendum (“DPA”) available at /dpa is incorporated by reference and prevails in the event of conflict.

8. Disclaimer—No Legal Advice

The Service provides automated analysis for informational purposes only. Provider is not a law firm and does not provide legal advice. Customer should consult qualified counsel for legal compliance.

9. Warranties & Disclaimers

Provider warrants that the Service will operate materially in accordance with the documentation. EXCEPT AS EXPRESSLY STATED, THE SERVICE IS PROVIDED “AS IS” AND ALL IMPLIED WARRANTIES ARE DISCLAIMED.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROVIDER SHALL NOT BE LIABLE FOR INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES. PROVIDER’S AGGREGATE LIABILITY SHALL NOT EXCEED THE FEES PAID BY CUSTOMER IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

11. Indemnification

Customer shall indemnify and hold harmless Provider against third‑party claims arising from Customer Data or breach of these Terms. Provider shall indemnify Customer for claims alleging that the unmodified Service infringes third‑party IP.

12. Term & Termination

These Terms remain in effect until terminated. Either party may terminate for convenience at the end of a subscription term with 30 days’ notice, or for material breach after 15 days’ cure period. Upon termination, Provider will delete Customer Data within 90 days unless required by law to retain it.

13. Export & Sanctions Compliance

Customer represents it is not located in an embargoed country or on a sanctions list and will not permit access to the Service in violation of export laws.

14. Governing Law & Venue

These Terms are governed by the laws of [England & Wales] without regard to conflicts rules. The courts of[London, United Kingdom] have exclusive jurisdiction.

15. Changes to Terms

Provider may update these Terms with 30 days’ notice via email or in‑app banner. Continued use of the Service after notice constitutes acceptance.